Guests that Assisted and filled out the Feedback Form.
YOU
This is intended for Licensed Associates for Training Purposes & Internal Use Only
Post Grand Opening
Follow Up
Script 2
Getting your business going!
PARAMOUNT
LEADERSHIP
Getting your business going!
Guests that Assisted but did not fill out the Feedback Form.
(Pause and let them answer)
YOU
YOU
Listen to their excuse and acknowledge what they are going through.
Be sincere, then pivot:
This is intended for Licensed Associates for Training Purposes & Internal Use Only
Post Grand Opening
Follow Up
Script 3
Getting your business going!
PARAMOUNT
LEADERSHIP
Guests that confirmed their Assistance, but did not attend.
(Pause. Check in and express concern. Hear their excuse.)
YOU
YOU
Listen to their excuse and acknowledge what they are going through.
Be sincere, then pivot:
This is intended for Licensed Associates for Training Purposes & Internal Use Only
Post Grand Opening
Follow Up
Script 4
Getting your business going!
PARAMOUNT
LEADERSHIP
Guests that said they could not attend or that never responded.
(Small Talk)
YOU
YOU
WITH WHAT IS IT or any Objection
If YES, "Sure" or "What would I have to do?"
This is intended for Licensed Associates for Training Purposes & Internal Use Only